Mello Games Studio logoMGS

Privacy Policy

Data controller

Mello Games Studio is the controller of the personal data described in this policy, and operates from Pakistan · Working Worldwide.

How to contact us

Send privacy questions and requests through the project inquiry form and we will respond to the address you provide.

Information we collect

Only what you choose to send through the project inquiry form: your name, email address, company (optional), project type, target platform, budget range, timeline, preferred contact method and your project description. We also process the technical request data our hosting provider records to serve and secure the site.

Purpose and legal basis

We use this information to respond to your inquiry, scope the work you describe and keep a record of our correspondence. The legal basis is our legitimate interest in responding to business inquiries and, where applicable, taking steps at your request before entering into a contract. We do not use it for advertising and we do not sell it.

File uploads

The inquiry form does not accept file attachments, so we never receive uploads through this site. If we need documents to scope your project, we will ask for them by email after you get in touch.

Service providers

The site is hosted and delivered by our hosting and CDN provider, and inquiries submitted through the form are stored in our managed cloud database. These providers process data only on our instructions.

Data retention

We keep inquiry correspondence for as long as needed to answer it and to maintain a record of the engagement, then delete it. You can ask us to delete your inquiry at any time.

Your rights

Subject to applicable law you can ask us to access, correct, delete, restrict or export your data, and object to processing based on legitimate interests. You may also complain to your local data protection authority. To exercise a right, reply to our correspondence or use the contact method above.

Security

The site is served over HTTPS and access to inquiry data is limited to the studio founders. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International processing

We operate from Pakistan · Working Worldwide and work with clients worldwide, so your information may be processed outside your country. Where required, transfers rely on appropriate safeguards agreed with our providers.

Cookies and preferences

This site uses no advertising or tracking cookies. Your theme and reduced-motion choices are stored locally in your browser and never leave your device.

Updates to this policy

We may update this policy as the studio or the law changes. The version published here is always the current one.